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Web Care Plan

Web Care Plan: a website maintenance package, done for you

Illustration: a website protected by a shield, with backup, update and maintenance icons and a calm monitoring line

Backups, security, updates and edits, handled by the team that built your site. You send the change. We make it.

Daily monitoring · You never need to log in · Changes by email or WhatsApp

The short answer: A website maintenance package is a monthly plan that keeps your site backed up, secure, updated and accurate. The Roquepress Web Care Plan is ours, for Singapore service businesses: daily monitoring, updates, backups and the edits you send by email or WhatsApp, all handled by the team that built your site.

Roquepress guide watering a small plant growing out of a laptop, a picture of ongoing website care

Updated 10 November 2026

Dear business owner,

Nobody thinks about their website on a good day.

It's the quiet colleague in the corner. Taking enquiries. Showing your prices. Telling people where to find you.

Until, one Monday morning, you notice something odd.

No enquiries since Friday.

Not one.

You check the site. It looks fine. You fill in the contact form yourself.

Nothing arrives.

Somewhere over the weekend, a small update clashed with something else, and the form stopped sending. No error message. No alarm. Just silence.

Three days of enquiries, gone. And no way of knowing who they were.

(That's an example, not a client story. But ask around. Most business owners who've had a website for a few years have a version of it.)

Here's the uncomfortable truth: all software needs updating, including the software behind your website.

Skip updates and backups, and sites slow down, break or get hacked. Leave old prices and opening hours up, and you confuse customers and search engines.

You could do it yourself. You could also service your own car.

Most people would rather hand the keys to someone who knows the engine.

We built your site. We know every part of it. Let us look after it.

Want one less thing to worry about? Choose your website package and keep it looked after.

See Web Care pricing

Already have a Roquepress site? Send an enquiry about care for it.

Your three options, honestly compared

Do it yourself

It's possible. It's also time-consuming and easy to put off, and it takes you away from customers.

Generic help from your host

Hosting companies look after thousands of sites. They keep servers running; they don't know how your forms, follow-ups or pages fit together.

The Care Cycle

Website care isn't one big job. It's five small ones, done on a rhythm, so problems are caught early.

  1. Monitor:

    daily checks on availability and security.

  2. Update:

    software and components updated, then checked.

  3. Back up:

    regular backups so the site can be restored.

  4. Edit:

    you send a change; we make it and confirm.

  5. Review:

    periodic check that speed, details and key pages are still right.

Diagram: the Care Cycle, a loop of monitor, update, back up, edit and review around a protected website

Changes without the login

New prices, festive opening hours, a new team member, a fresh photo. Send it the way you'd message a colleague, and we'll confirm when it's live.

Illustration of a change request: a message asking to update opening hours, a reply confirming the change, and a done notice with a link to the updated page, using placeholder content

What's included?

IncludedWhat it means for you
BackupsRegular backups so the site can be restored if something goes wrong
SecurityProtection, monitoring and malware clean-up
UpdatesSoftware and component updates applied and checked
MonitoringDaily checks on uptime and security
Speed and accuracyPerformance checks, and keeping business details, prices and pages current
SupportHelp from developers who know your site

How often should a business website be updated?

There is no single number, but there are three rhythms. Security and software updates should go on as soon as they have been checked, because that is when known problems get closed. Business details, such as prices, opening hours, team and services, should change the same week they change in real life. And key pages, forms and speed deserve a proper review every few months, or before your busiest season.

The Care Cycle above is built around those three rhythms. If you want the longer reasons, read why website maintenance matters, and for the speed side, our website performance optimisation guide. Packages and billing are on the pricing page.

Pricing

S$350/month
billed quarterly (S$1,050 per quarter)

or S$497/month on monthly billing

Prices in SGD

Who is it for?

  • Businesses whose website brings in enquiries, bookings or applications, so downtime costs real money
  • Owners who don't want to log in to make edits or apply updates

Prefer to manage it yourself? That's fine. You can handle updates and backups on your own. This plan is for owners who would rather hand it over.

How does it work?

  1. Onboard:

    we check access, backups and monitoring are in place.

  2. Monitor:

    daily uptime and security checks.

  3. Maintain:

    updates and backups on a regular schedule.

  4. Edit on request:

    send changes by email or WhatsApp; we make and confirm them.

Proof, the honest way

We're not going to quote you an uptime percentage or make sweeping security promises. Here's what we measure against, and where the standards come from.

  • 2.5 s

    – Google's "good" threshold for Largest Contentful Paint (how quickly the main content appears), one of the Core Web Vitals we check.[1]

  • 200 ms

    – the "good" threshold for Interaction to Next Paint (how quickly the page responds when someone taps or clicks).[1]

  • 0.1

    – the "good" threshold for Cumulative Layout Shift (how much the page jumps around while loading).[1]

For security basics beyond your website, Singapore's Cyber Security Agency runs the SG Cyber Safe Programme for enterprises, including SMEs. It's worth a look.[2]

Example: a tuition centre before a new term

Example scenario – not a client result

Illustrative scenario. Not a client result.

  • Background: A tuition centre takes most trial-class bookings through its website.
  • Challenge: Term dates, fees and timetables change several times a year, and a broken booking form during enrolment season would be costly.
  • What care covers: Timetable and fee updates sent by WhatsApp and confirmed when live; the booking form tested after every update; backups before each change; a speed and accuracy check before the new term starts.
  • What we'd track: Edits completed and when, update and backup logs, form tests passed, and Core Web Vitals.

Sources: [1] web.dev (Google), "Web Vitals". [2] Cyber Security Agency of Singapore, SG Cyber Safe Programme.

Two ways to keep your website healthy

Do it yourself

Happy logging in, applying updates and keeping backups yourself? You can keep doing that. This plan is for owners who would rather hand it over.

Send an enquiry

What we promise, and what we won't

We will

  • Check your site daily
  • Back up before we make changes
  • Confirm every edit when it's live
  • Tell you plainly if something went wrong, and what we did about it

We won't

  • Quote uptime percentages without a written agreement behind them
  • Promise to stop every possible threat. No honest provider can
  • Make you log in to anything

FAQ

What is included in a website maintenance package in Singapore?

The Roquepress Web Care Plan includes regular backups, security protection and malware clean-up, software and component updates, daily uptime and security monitoring, performance and accuracy checks, and the edits you send by email or WhatsApp, handled by the developers who built your site. It costs S$350 a month billed quarterly, or S$497 a month on monthly billing.

How often should you update a business website?

Apply security and software updates as soon as they have been checked, change prices, hours and team details the same week they change, and review key pages, forms and speed every few months or before your busiest season.

How much does it cost?

S$350 a month billed quarterly (S$1,050 per quarter), or S$497 a month on monthly billing. Prices are in Singapore dollars.

Why does a website need maintenance?

All software needs updating, including the software behind your website. Without updates and backups, sites slow down, break or get hacked. Maintenance also keeps your business details and service pages accurate, which matters for both customers and search engines.

How do I request a change?

Send it by email (hello@roquepress.com) or WhatsApp and we'll confirm when it's done.

Stop worrying about your website

Hand the keys to the people who built it, and get back to your customers.

See Web Care pricing

Prefer to ask a question first? Send us an enquiry.

Warm regards,
Nazreen Daud
Founder

P.S. Fill in your own contact form today. If you're not completely sure the message arrives, that's reason enough to let us look after it.