Too many tools
Your conversations, tasks and customer information sit in separate systems.
Your business has more work than your team has time.
Leads need follow-ups. Customers expect quick replies. Campaigns need content. Projects need updates. Yet the same few people often handle everything. Work gets delayed, and important tasks fall through the cracks.
Too much routine work
Follow-ups, reporting, scheduling and admin take time away from customers.
Too little visibility
It is hard to know what has been done, what is overdue and what needs your decision.
Agent Tuah brings these jobs into one coordinated team.
Five roles. One connected team.
Each agent has a clear responsibility. They share approved information, coordinate work and escalate decisions to you when needed.
Your AI PA and Team Manager
“Brief me on today's priorities, chase outstanding tasks and prepare Friday's team report.”
01
Chief of Staff
Your AI PA and Team Manager
Your main point of contact. The Chief of Staff manages the AI team, assigns tasks, tracks deadlines and keeps your day organised. Ask for a daily briefing, delegate a project or schedule a reminder. The Chief of Staff coordinates the right agents and reports back.
“Brief me on today's priorities, chase outstanding tasks and prepare Friday's team report.”
Key responsibilities
- Task assignment
- daily, weekly and monthly routines
- reminders and calendar support
- progress reporting
- team coordination
- AI agent onboarding and role management (AI-HR)
02
Sales Director
Your AI Sales Development Team
The Sales Director supports the sales process from new lead to qualified opportunity. It can manage approved outreach, follow-ups and meeting bookings across connected email, WhatsApp and Telegram channels. It also keeps lead records and pipeline stages updated.
“Follow up with new leads, qualify their needs and book suitable prospects for a call.”
Key responsibilities
- Lead capture and qualification
- inbound and outbound follow-up
- appointment booking
- sales pipeline updates
- handover to humans
- sales reporting
03
Operations Director
Your AI Operations Manager
The Operations Director keeps everyday work moving. It coordinates tasks, checks progress and helps automate repeated workflows across your connected business systems.
“Check all active projects, flag delays and remind the responsible people about upcoming deadlines.”
Key responsibilities
- Workflow automation
- task tracking
- handovers
- standard operating procedures
- operational reminders
- exception reporting
04
Marketing Director
Your AI Marketing Team
The Marketing Director plans and coordinates digital marketing activity. It helps prepare social media content, email campaigns and website updates, then tracks performance to recommend the next steps. Publishing and website changes follow your approval rules.
“Plan next week's content, prepare three social posts and send me the drafts for approval.”
Key responsibilities
- Content planning and drafting
- social scheduling where supported
- email campaigns
- website content coordination
- campaign reporting
- performance recommendations
05
Customer Service Agent
Your AI Front Desk
The Customer Service Agent handles incoming questions using your approved business information. It gathers missing details, responds through connected channels and asks the relevant director for help when a question needs sales, operations or marketing input.
“Answer new service enquiries, ask for the missing details and pass qualified leads to Sales.”
Key responsibilities
- Enquiry handling
- frequently asked questions
- lead routing
- case tracking
- internal information requests
- human escalation
You talk to one agent. Your whole team gets moving.
Tell the Chief of Staff.
Send a request through an enabled chat or workspace channel.
Work gets assigned.
The Chief of Staff identifies the required agents and delegates the tasks.
Agents collaborate.
Each specialist completes its part, shares relevant updates and requests information when needed.
You approve key actions.
Sensitive messages, spending, customer commitments and major changes can be held for your review.
Get a clear update.
Receive a summary of completed work, blockers and next actions.
Illustrative workflow
“Prepare next week's campaign and follow up with interested customers.”
Chief of Staff
Marketing Director
Sales Director
Customer Service Agent
01 / 05Tell the Chief of Staff.
Send a request through an enabled chat or workspace channel.
The right starting team for your first AI employees.
Most service businesses need the same core functions: someone to coordinate work, someone to grow sales, someone to deliver reliably, someone to create demand and someone to answer customers. These five roles cover that foundation without creating a large, hard-to-manage agent system on day one.
- Clear ownershipEvery task has a responsible agent.
- One point of contactYou do not need to manage every specialist yourself.
- Connected handoversEnquiries, sales, delivery and marketing can share approved context.
- Controlled adoptionBegin with simple routines and add autonomy as trust grows.
- Room to expandAdd agents under the relevant director instead of rebuilding the whole system.
Start with five. Grow into a full AI organisation.
Your first five agents form the management layer. As your business grows, each director can coordinate specialist agents that handle narrower tasks.
Future examples, not included by default:
Under Chief of Staff
- Executive Assistant
- Knowledge Manager
- AI Agent Training Coordinator
Under Sales
- Lead Researcher
- Proposal Writer
- Appointment Setter
- CRM Analyst
Under Operations
- Project Coordinator
- Workflow Builder
- Quality Checker
- Reporting Analyst
Under Marketing
- SEO Specialist
- Social Media Creator
- Email Campaign Specialist
- Ads Analyst
Under Customer Service
- Booking Assistant
- Support Triage Specialist
- Feedback Analyst
Your AI workforce can grow with your business, one useful role at a time.
Imagine having a team that keeps the routine work moving.
- 9:00am
Morning briefing
The Chief of Staff shares today's priorities, open leads, pending approvals and overdue tasks.
- 11:00am
Sales follow-up
The Sales Director prepares replies and books calls using approved rules.
- 2:00pm
Operations check
The Operations Director checks project progress and flags blockers.
- 4:00pm
Marketing review
The Marketing Director presents draft content and campaign results.
- Throughout the day
Customer enquiries
The Customer Service Agent answers common questions and routes complex cases.
- Friday
Weekly review
The Chief of Staff sends one summary of completed work, open items and recommendations.
Illustrative schedule. Actual workflows depend on the agreed setup and connected systems.
We help you build the team around your business.
- 01
Discover:
Identify repeated tasks, existing tools, approval requirements and priority outcomes.
- 02
Design:
Define agent roles, access levels, knowledge sources and handover rules.
- 03
Connect:
Configure supported integrations and build the first workflows.
- 04
Launch:
Test with real scenarios, keep sensitive actions under review and train your team.
- 05
Improve:
Review performance, fix gaps and expand when the first workflows are reliable.
AI agents that work within your rules.
Agent Tuah is designed around clear permissions and human oversight. You decide what agents may read, draft, send or change. High-impact actions can require approval. Activity records and escalation paths help you review work and correct mistakes.
- Role-based access
- Approved knowledge sources
- Human review for sensitive actions
- Activity logs
- Escalation to staff
- Ongoing workflow checks
Implementation and available controls depend on the selected systems and agreed project scope.
FAQ
Is Agent Tuah still an AI SDR?
Yes. Sales development is now handled by the Sales Director, one part of the wider five-agent team.
Do I need to speak to all five agents?
No. The Chief of Staff is your main contact and coordinates work across the team. Direct specialist access can be enabled if needed.
Can it work with WhatsApp, Telegram, email and my existing tools?
We review your existing systems and confirm supported integrations during discovery. Access and automation depend on platform permissions and channel rules.
Will agents send messages or make changes without asking me?
You define the approval rules. Routine low-risk work can be automated, while sensitive actions can remain subject to human approval.
Can I add more agents later?
Yes. The structure supports future specialists under each director as your workflows become more advanced.
Will this replace my staff?
The goal is to reduce repetitive work and help your existing team respond faster. People remain responsible for decisions, relationships and oversight.
How much does it cost?
Pricing depends on the number of workflows, integrations, support requirements and level of autonomy. Request a consultation for a scoped proposal.
Ready to build your first AI team?
Start with five connected roles, one Chief of Staff and a practical plan for your business. Let Roquepress help you turn repetitive work into clear, managed workflows.